Orders are typically processed within 1 to 2 business days. Please allow ample time for orders to arrive based on order processing time and shipping guidelines as listed below.
Out of Stock Items
If your packing slip shows a "0" quantity listed next to any item, it indicates an “out of stock item”. You will not be charged for “out of stock” items; they will be removed from your order and a backorder will NOT be created. To receive any of the items removed from your order, you will need to place a separate order. To check on the status of a previously “out of stock” item, please contact our Customer Service Team.
Shipping in the United States:
All items are shipped from our facility in Rochester, Minnesota. Transit times vary depending upon geography and shipping method.
After processing please allow:
Please note: UPS/FedEx cannot ship to a PO Box. If you're shipping to a PO Box, your only shipping option is US Postal Service.
About Estimated Arrival Dates
Estimated arrival dates are for domestic orders.
Estimated arrival dates don't apply to:
Return and Exchanges
Trailtopia has a 100% Satisfaction Guarantee. Before attempting to return anything, please read below and contact our Customer Service Team at: http://trailtopia.com/contactus
Please note: we cannot accept returns on certain items, including:
In addition, we will only issue partial refunds for the return of certain items, including:
If you believe a product sold by Trailtopia has a condition or defect that might make it unsafe, please report this safety concern immediately by calling 1-507-301-7175